Below are FAQ's in the areas of Membership & Chapter Administration, Insurance, and Membership Intake
Membership and Chapter Administration
What is the Remittance of Funds-Taxes and Fees form to be used for?
The Remittance of Funds-Taxes and Fees form is only to be used for the submission of funds for grand tax, chapter tax, late fees, and/or National Housing and Building Fund payments. It is not to be used to add brothers to a chapter’s roster. Adding a member or life member to a roster should be sent separate of the remittance of funds report in writing.
How do I order membership items?
The ordering of membership items can be done my mailing or faxing in the Remittance of Funds-Membership Items form. You will need to designate what you are ordering on this form and also include payment for postage and handling. Fraternity pins, duplicate shingles, duplicate passcards, and history books can also be ordered through each brother’s AlphaNet account.
How do I start a Life Membership Subscription?
In order to begin the Life Membership Extended Payment plan please complete the Life Membership Application and forward it to the Membership Department for processing. After the initial payment is processed, you are able to make payments through your AlphaNet account with a Visa, MasterCard, or American Express or you can mail your payments into the Corporate Headquarters.
When I enroll in the Life Member Program, am I considered a Life Member at that time?
No, you will not be listed as a life member in the database until the balance of your subscription is paid in full.
How do I notify the Corporate Headquarters that a brother has moved into Omega Chapter?
We appreciate the phone calls and emails from brothers and chapters informing us of a brother’s entering into the Omega Chapter, however in order to have this brother officially moved into the Omega Chapter and recording in the Sphinx Magazine, an Omega Chapter form must be submitted to the Membership Department. After this department moves the brother into the Omega Chapter, the form is forwarded to the Editor-of-the Sphinx for inclusion in the magazine.
What is the proper procedure to get a member removed from my chapter’s roster?
Official correspondence is required to have a brother removed from a chapter’s roster. This will need to be received by letter or email so that proper documentation is kept.
How long does it take a payment sent to the lock box to be processes at the Corporate Headquarters Office?
This varies depending on the time of year the payment is sent in, however a payment is normally processed within 7-10 business days. Please note that the payment will always post prior to being updated in AlphaNET. We work independently from our financial institution and cannot process the payment until it is forwarded to us from the financial institution.
How long does it take before membership items are shipped from the membership department?
The normal turn around time once a payment is received and process is 7-10 business days depending on the time of year. If you do not receive an item within that timeframe, please call the office to check the status of your items.
When should a chapter send a Member Profile Form with grand tax payments?
If a member joins your chapter who has been inactive for 3 or more years, the Financial Secretary or Treasurer should have the member complete the form and submit it with the payment. This helps the Membership Department with locating the correct member in the database.